SEM & Social Ads - Supervisor

Job Summary

We are seeking an experienced Digital Marketing Supervisor to lead the SEM and Social Ads teams supporting the Local Search account. This role is responsible for overseeing campaign delivery across Google Ads and Meta Ads, ensuring quality, SLA, productivity, and performance targets are met while providing leadership, coaching, and stakeholder management.

Key Responsibilities

• Lead, coach, and develop SEM and Social Ads Analysts, ensuring high performance and adherence to operational targets.
• Oversee campaign builds, optimizations, launches, and change requests across Google Ads and Meta Ads platforms.
• Monitor team performance against SLA, AHT, quality, productivity, and resource utilization metrics, driving continuous improvement.
• Manage escalations, quality audits, reporting, workload distribution, and process enhancements to improve efficiency and deliv...