Seasonal Office Support Specialist I

The Seasonal Office Support Specialist I provides front-line support for the Department of Industrial Accidents (DIA) by managing public inquiries, assisting visitors, and performing a wide range of administrative tasks at the main reception desk. The position serves as one of the primary points of contact for the Public Information Unit (PIU) ensuring that constituents receive accurate information regarding the Workers’ Compensation processes, dispute resolution procedures, and agency operations. This role also supports the Administrative Services Unit (ASU) by coordinating document preparation, mail and supply management, and the distribution of official communications. *Duties include but are not limited to:* * Promptly answer phone calls; greet and assist claimants, employers, insurance, vendors, IT professionals, attorneys, and other visitors by answering general questions, providing requests for assistance, making referrals to vocational rehabilitation, conciliation, etc. * Manag...