ScotiaMcLeod Technical Support Administrator

Be a vital part of ScotiaMcLeod as a Branch Systems Administrator located in North York, Ontario. This role is focused on optimizing branch technology and supporting staff through effective IT solutions.

As the Systems Administrator, you will take a hands-on approach to address technical issues, ensuring all technology remains functional and efficient. Your role will also include acting as a liaison with both the Helpdesk and the Branch Training teams, facilitating basic application training, and escalating any difficult problems as necessary.

Key Responsibilities:
• Provide hands-on support for branch technology issues
• Ensure smooth communication with Helpdesk teams
• Maximize efficiency of technology in the branch
• Deliver fundamental training on system applications
• Escalate issues to internal and external providers

Requirements:
• Experience in IT support for end-users
• Excellent communication ski...