Scheduling Coordinator (Friday - Tuesday, 10a to 6:30p)

The Always Best Care Scheduling Coordinator is responsible for responding in a timely, professional, and courteous manner to customer inquiries and complaints. The Scheduler will provide effective customer service for all internal and external customers by using excellent, in-depth knowledge of company products and programs as well as communicating effectively with team members within the customer service department. The Scheduler will be required to attend training on an as needed basis.  The Scheduling Coordinator will work Friday through Tuesday from 10:00a to 6:30p.  Essential Duties/ Responsibilities * Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. * Answers inquiries by clarifying desired information; researching, locating, and providing information in a timely and accurate manner. * Resolves problems by clarifying issues; researching and exploring answers and alternative solutions; implementing solutions; escalat...