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Scheduling Access Specialist, ENT (Hyannis)

Cape Cod Healthcare

Barnstable, Massachusetts, United States Full-time July 02, 2026
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Vacancy Description

Purpose of Position

:To provide patient scheduling services in a timely and efficient manner in accordance with departmental procedures while providing outstanding customer service to all existing and potential MACC patients.

Description

:
  • Primary contact for patient access for patients and other departments.

  • Maintains provider schedules to achieve productivity targets, patient access and provider flow.

  • Attends monthly team meeting with physicians and nurses to offer suggestions and guidance regarding patient access and the schedule.

  • Manages the schedule during transition to new models of care when applicable. 

  • Monitors physician’s panel and contacts patients who are past due for appointments. 

  • Tracks patients who were seen in Emergency Department or Urgent Care and contacts them to offer a follow up appointment.

  • Schedule patient appointments and/or consult ...

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