Scheduler

Example are looking to recruit a highly organised and customer-focused Scheduler to join a well established property maintenance company

Responsibilities

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Provide excellent customer service to residents, handling enquiries, bookings and appointment changes.

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Plan, schedule and manage repairs and maintenance works efficiently, maximising operative productivity.

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Allocate and update jobs using scheduling and job management systems (e.g. ROCC, DRS, Opti-time).

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Work closely with supervisors and operatives to coordinate daily workloads and optimise routes.

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Manage emergency and priority works appropriately, escalating to out-of-hours services only when required.

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Monitor work in progress, ensuring jobs are progressed and closed within target timescales.

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Ensure operatives are correctly using and updating PDAs and digital systems.