Schaeffler Customer Support Specialist

Join Schaeffler as a Customer Service Representative focused on Industrial Bearings in Oakville, Ontario. Drive customer satisfaction while managing the entire order process effectively.

This role requires a proactive approach to providing qualified support services to an assigned customer group and sales team. Enjoy competitive wages of $60,000 - $80,000 per year and a comprehensive benefits package, including performance-based salary increases and profit-sharing opportunities. The position emphasizes collaboration with various departments to ensure exceptional service.

Key Responsibilities:
• Manage support services through all order stages
• Implement service standards and master data management
• Develop interfaces for end-to-end process efficiency
• Analyze customer feedback and initiate corrective actions
• Lead optimization projects involving multiple stakeholders

Requirements:
• Degree in Business Admini...