Scarborough Customer Care Associate at Connect Hearing

Transform your career with Connect Hearing as a Customer Care Associate in Scarborough, ON. Deliver outstanding service while managing client relationships in a retail clinic environment.
Join Connect Hearing Canada, a leader in hearing care, and make a real impact as a Customer Care Associate. This position focuses on providing exceptional customer service and support while managing appointments and clients' accounts. The role provides training and opportunities for growth within a collaborative workplace.
Key Responsibilities:
• Deliver high-quality customer service in various communication formats
• Schedule appointments and assist Hearing Care Professionals
• Oversee client accounts and relationship management
• Coordinate with insurance for efficient billing processes
• Support clients with in-clinic repairs when necessary
Requirements:
• Strong communication and customer service skills
• Background in managing accounts preferred
• Drive to help ot...