Vacancy Description
Senior ServiceNow Engineer (Contract) - Farnborough
Our client, a reputable organisation, is hiring for a skilled Senior ServiceNow Engineer to join their team on a contract basis. This is an exciting opportunity to deliver impactful ServiceNow solutions that enhance platform maturity and support critical business initiatives.
What you'll be doing:
- Design and implement ServiceNow solutions, focusing on CSM and ITIL workflows, aligned with project milestones.
- Lead integrations with enterprise platforms (CRM, ERP, third-party tools) using REST APIs and industry-standard patterns.
- Develop technical designs, configurations, and build artefacts that are supportable and compliant with internal standards.
- Configure and optimise workflows, business rules, notifications, UI policies, and forms to streamline IT and business processes.
- Implement and refine Incident, Problem, and Change Management processes based on IT...
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