SAP Ixp Intern - Ariba Technical Customer Support

**What you’ll do**:
**Position Title**: SAP iXp Intern - Ariba Technical Customer Support
**Location**:São Leopoldo, RS
**In this role, you’ll**:
- Analyze and resolve customer reported issues by means of knowledge databases and/or verifying customizing settings/parameters
- Root Cause Analysis of reported issues
- Create knowledge documentation, perform knowledge sharing, moderate forums, etc.
- Collaborate with other SAP Support Teams
- Participation in projects related to support processes, infrastructure requirements and quality assurance
- Report errors to Development
- Provide consulting for customers on procedural issues and queries
- Learn the newest cloud integration technologies and systems
**Who you are**:
- Advaced English skills.
- We’re looking for someone who takes initiative, perseveres, and stay curious. You like to work on meaningful innovative projects and are energized by lifelong learning.
- Developing customer centricit...