Vacancy Description
Essential Skills
- SAP SD Certification
- Extensive hands-on SAP SD experience
- Strong operations experience (ticket handling, incident & problem management)
- Experience working within Agile frameworks (AWM or similar)
Role & Responsibilities
- Act as Functional Lead within the Operations team
- Own and drive end-to-end SAP SD solutions across development and operations
- Troubleshoot and resolve complex incidents and support tickets within defined SLAs
- Identify problems and propose sustainable solutions
- Configure system changes and support production issue resolution
- Develop and maintain solution documentation and guides
- Ensure effective knowledge sharing across the team
- Engage with clients through meetings, calls, and written communication
- Collaborate with local and global teams
- Actively parti...
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