Vacancy Description
About the job SAP Business Support Specialist OT
9 Month Contract - Hybrid
Key Roles and Responsibilities:
- Maintain the Integrity of the SAP PM Work Management Process
- Focus is on Continues improvement rather than day to day incidents
- Train Business users and SSAs on SAP changes
- Take accountability for the Change Process in SysAid
- If there are problems that the SSA cannot resolve they need to assist in resolving
- Engage with manager, Business Process Custodian (BPC) and Regional Process Owners (RPOs) on continuous business improvement opportunities
- Analyse business requirements, interpret and capture them in a business requirements document (BRD)
- Assist in the functional preparation of Business Process Procedures and Documents, Test Scenarios, End-user documentation and User manuals
- Identify gaps in current global/ local business processes and ensure...
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