Sanctions Operations Client Experience Manager

TTS Sanctions Ops - Client Experience Manager – VP is a management-level position responsible for accomplishing results to drive client resolution and support activities in coordination with the Sanctions Operations Hubs

Currently we are hiring for new Client Experience team that will provide dedicated service to Clients in Sanctions Screening Operations which is a specialized unit providing control services for payments.

This position requires thorough understanding of strategic direction of the function within the relevant part of the business, combined with a solid conceptual/practical grounding in both the function and/or area of expertise and related subject areas. We place special emphasis on providing the highest quality services to our Clients combined with timely performance, while ensuring that operational activities are conducted in accordance with the Global Sanctions Policy.

_Requirements_ :

+ Drive the strategy for Customer Service fro...