Salesforce Technical Lead

Omega CRM Technical Lead

Omega CRM is a Merkle & Dentsu company, leader in development of Customer Experience services, with over 20 years of experience in the use of technology applied to marketing and providing a unique customer relationship, mainly focused on innovation.

Responsibilities

• Provide support to the sales and functional team in assigned accounts when technical knowledge of the solution is required: solution design, estimation, and assumptions.
• Support the PM/DM in technical leadership on the project, bringing comprehensive technical knowledge of the platform and identifying the best solution to meet the project's functional demands.
• Detect and notify risks in the technical management of project/client profitability.
• Ensure the smooth progress of the project in terms of scope, schedule, and costs. Alerting and anticipating possible deviations to the Project Manager/Delivery Manager.
• Ensure the ...