Salesforce Commerce Cloud Lead: ITSM & Deployments Champion

Tata Consultancy Services Australia is seeking IT service management professionals to resolve incidents, handle service requests, and ensure governance and security across applications and data. You will coordinate with on-site and offshore teams, track SLAs, and report metrics to stakeholders, supporting continuous improvements in a global environment.

You will contribute to risk management, patch assessments, and knowledge management, helping deliver reliable IT services to clients while