Sales Support Specialist - Manufacturing

Description
As a part of a vast, international network of corporate and industrial resources, the company offers its customers the finest state-of-the-art power transmission products available in the world. The company name is synonymous with excellence in quality, dependability, and customer service. Currently, the company has an excellent opportunity for an Sales Support Representative in our corporate headquarters in Wheeling, IL.
Essential Job Functions and Responsibilities:
- Responsible for managing customer accounts with objectives to increase customer satisfaction, gross margin, and sales.
- Handles customer requests including quotes, orders, follow-up, and delivery information.
- Solves various customer matters, issues credits, debits, and authorizes return goods.
- Communicates customer requirements to Operations & Engineering.
- Monitors price inventory agreements.
- Supports members of the outside sales team.
- Works well in a team environment to ...