Vacancy Description
Overview
We’re looking for a detail-oriented and customer-focused Sales Support Representative to join a growing team in a fast-paced, technical environment. This is a long-term contract-to-hire opportunity with strong potential for growth and advancement.
In this role, you’ll support customers by processing orders, answering inquiries, and coordinating with internal teams to ensure timely and accurate service delivery.
What You’ll Be Doing
+ Handle a high volume of customer interactions (email, phone, chat, and case management)
+ Process and verify orders for spare parts and repairs
+ Generate quotes and provide pricing information
+ Respond to customer inquiries and provide order status updates and lead times
+ Update and maintain account and order information
+ Coordinate with operations, logistics, accounting, and technical teams
+ Resolve customer issues and escalate when needed
+ Perform data entry a...
We’re looking for a detail-oriented and customer-focused Sales Support Representative to join a growing team in a fast-paced, technical environment. This is a long-term contract-to-hire opportunity with strong potential for growth and advancement.
In this role, you’ll support customers by processing orders, answering inquiries, and coordinating with internal teams to ensure timely and accurate service delivery.
What You’ll Be Doing
+ Handle a high volume of customer interactions (email, phone, chat, and case management)
+ Process and verify orders for spare parts and repairs
+ Generate quotes and provide pricing information
+ Respond to customer inquiries and provide order status updates and lead times
+ Update and maintain account and order information
+ Coordinate with operations, logistics, accounting, and technical teams
+ Resolve customer issues and escalate when needed
+ Perform data entry a...
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