Sales Support

Description We are looking for a detail-oriented Sales Support team member to join our team in Long Beach, California. This Long-term Contract position will serve as a key link between customers, sales account leadership, and operational teams by keeping communication clear, documentation organized, and shipment activity on track. The role is ideal for someone who can balance customer service, administrative accuracy, and follow-through in a fast-paced shipping and sales environment.

Responsibilities:
• Keep customers informed on shipment progress, schedule changes, processing timelines, and other service-related updates.
• Gather forecast information from customers, monitor booking trends, and share relevant updates with Key Account Managers to support account planning.
• Maintain strong day-to-day customer contact by providing prompt, accurate responses and reinforcing a dependable service experience.
• Support agreement administration by assembling required docu...