Sales Support Coordinator (Modern Trade)

We are looking for a proactive and detail-oriented Sales Support Coordinator to join our Modern Trade division. The successful candidate will provide administrative and operational support to the Sales Team, ensuring excellent product exposure and good customer service to our key retail and hypermarket customers.

• Prepare quotations, sales reports and other sales-related documents.
• Maintain and update customer pricing, new product listings and sales records.
• Coordinate new product listings, promotional activities and price changes with customers.
• Monitor stock availability and communicate potential shortages to the Sales Team and customers.
• Assist in preparing sales reports and customer sales analysis.
• Handle customer enquiries.
• Resolve any sales, goods returns or logistics disputes amicably and professionally with customers.
• Follow up on promotional claims, re...