Sales Support

Sales Support (Department: Sales Support)

Reports To: Sales Support Manager/ISM/Branch Mgr/ Sales Support Supervisor

Key Responsibilities

• Supports Account Managers in meeting the customer's needs.
• Enters customer orders and quotes into the computer system.
• Researches, and follows up on open customer orders.
• Responsible to keep Open Order Reports current and process Return Authorizations.
• Obtain proof of delivery for customers.
• Aids in general clerical work such as correspondence & filing.
• Researches to find products not currently in the portfolio.
• Enters, processes and maintains quality event records.
• Accounts Receivable follow up with customers.
• Literature distribution.
• Other tasks as assigned.

Skills Needed

• Computer use and navigation
• Microsoft Excel & Word
• Strong organization skills