Sales & Service Lead - Kings Road

Objective

The Sales & Service Lead is integral to elevating the guest experience at ALO. They will ensure we deliver our targets for engagement, guest education, and interaction, create a service‑lead environment on the sales floor, and ultimately create a sanctuary that sets ALO apart from other retailers.

Sales & Service Leader

• Lead an exceptional guest experience on the floor by assessing the level of guest connection and technical product education, and supporting team members to address gaps through feedback and coaching.
• Continue to build the client relationship daily with our customers.
• Analyze reports to strategize and deliver results; support implementing action plans focusing on deficient areas and highlight growth opportunities.
• Ensure effective sales floor coverage through the development of workforce solutions and leading selling initiatives throughout the store as needed.

Business Leade...