Sales & Service Assistant

This position will be based in Porto, Portugal , or Madrid, Spain .

Order Processing and Management

• Validation, processing and invoicing of sales orders using Conga,Oracle ERP and SAP
• Payments follow-up in collaboration with Head Quarter and local Accounting incl coordination of bank guarantees
• First point of contact for customers for information, order confirmations, lead times, payments and claims handling
• Shipping and Delivery coordination for Equipment and Software delivery
• Validation and transmission of the shipping documents to the customer based on Incoterms agreed

Order Booking Service Contracts

• Set up, process, and invoice new and renewal service/cloud contracts
• Proactively follow up on renewals
• Manage contract changes
• Validate customer invoices and issue additional billi...