Sales Outlet Manager (Mandarin Speaking)

Responsibilities:

• Perform professional facial treatments, skincare services, and other beauty treatments according to company SOPs.
• Conduct skin analysis and understand customers’ concerns and beauty goals.
• Provide personalized treatment recommendations and explain treatment benefits and procedures.
• Follow up with customers on treatment progress and satisfaction.
• Recommend suitable treatment packages, memberships, and retail products.
• Convert consultations into sales and maintain a high conversion rate.
• Build strong customer relationships to encourage repeat visits, retention, and referrals.

Requirements:

• Candidates with relevant qualifications, work experience, and skills are welcome to apply
• Possession of a Professional Certificate / NiTEC / CIBTAC / ITEC in Beauty and Skincare is preferred
• Minimum of 3 years’ relevant working experience