Sales Operations Officer - Zambia

About the Role The Sales Operations O fficer is responsible for day-to-day execution, validation, and support of sales operations activities within the assigned market.

The role ensures sales data accuracy, timely reconciliations, commission readiness, stock integrity, and reliable performance reporting, enabling smooth commercial operations and on-time payments.

The role requires strong data discipline, field engagement, and cross-functional coordination, acting as the first line of operational assurance between the field, systems, and central commercial operations.

Key Responsibilities and Deliverables 1.

Sales Data Management & Reconciliation Ensure daily end-to-end reconciliation of sales data, including registrations, serial numbers, payments, and system completeness.

Investigate and resolve reconciliation gaps, delays, and inconsistencies in collaboration with BI, CX, and Field teams.

Maintain accurate trackers fo...