Sales Operations Manager

The Sales Operations Manager will lead and manage a group of area/cluster managers to deliver business plan and KPIs across a network of retail stores in Singapore. He/she will liaise with the respective HQ support departments like Trading, Business Support, Finance, Human Resource & Loss Prevention to ensure effective communication and uniformity of instructions amongst all stores.

Key Responsibilities

• Involve in the analysis and forecast of market trend to assist stores to stay ahead of competition.
• Participate in establishing and executing Company policies, procedures, promotions and guidelines to entail operational efficiency.
• Provide clear direction, guidance and leadership to the Area/cluster managers under his/her care.
• Delivering strong effective communication regarding key KPIs either in written or verbal formats.
• Collaborate with support departments to ensure all corporate strategies, directives an...