Vacancy Description
Key Responsibilities
1. Global Sales Hub Management
2. South African Market Development
1. Global Sales Hub Management
- Team Leadership: Manage a team of Sales Representatives working across early, late, and graveyard shifts
- Performance Tracking: Monitor live chats, emails, and calls regarding product inquiries, order tracking, and technical sales support
- Scheduling: Ensure proper coverage to meet the needs of our global markets (from 8 am SAST to 5 pm PST)
- Quality Control: Maintain the highest standard of product knowledge and customer service across all e-commerce platforms
2. South African Market Development
- Direct Sales: Drive revenue growth for the company's products within South Africa
- Channel Management: Manage and expand our network of resellers and affiliates
- Partnerships: Manage key partnership...
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