Sales Fulfillment Team Leader

Job responsibilities

1. Oversee daily order processing to lead a team of order fulfilment officers to ensure all customers orders are processed and fulfilled in term of product quantity.
2. Monitor the inventory a link to the purchasing department in order - planning to ensure that our warehouse has sufficient amount of products to meet customer needs.
3. Work closely with logistic team a link to the delivery team to ensure that all delivery schedule is planned and executed by the end of the day in a timely manner.
4. To monitor the progress of order tracking work closely with logistic to ensure speedy recovery for any failed delivery in term of product fulfilment or delivery timing.
5. Ensure the closure of all processed order following and monitoring closely to ensure no outstanding invoice, credit note or job in progress beyond a targeted order completion day. All delivered invoice must be returned and filed properly....