Sales Development Representative (SDR) - Telesales

Introduction

We’re a fast-growing label & flexible-packaging manufacturer serving FMCG, food & beverage, logistics and e-commerce brands. We move quickly, value clear communication, and reward people who own outcomes.

Duties & Responsibilities

What you’ll do:

• Call every new quote within parameters, confirm spec/timing/decision process, and drive to PO.
• Run structured follow-ups (phone/email/WhatsApp) on all pending quotes every 48–72 hours until win/loss.
• Handle objections (price, lead time, MOQ, artwork) and negotiate within guardrails.
• Arrange for meeting with field rep if unable to close over phone/email.
• Work provided cold-call lists; Qualify lead, book discovery calls and quoting opportunities.
• Canvas/Prospect when lists thin: Research targets, revive lapsed customers, ask for referrals.
• Keep CRM (Zoho Bigin/CRM) spotless: Next step + date on every opportunity; close...