Sales Account Manager (Banking / Fintech)

Role Summary

The Account Manager will own and grow assigned customer accounts after successful transition from the sales team. The primary objective is to maximize revenue from existing accounts through relationship management, account expansion, customer satisfaction, and proactive identification of new business opportunities.

Key Responsibilities

• Own and manage assigned accounts post-sales closure and project initiation.
• Drive revenue growth through upselling, cross-selling, and account expansion opportunities.
• Develop a strong understanding of the client's business, technology landscape, and future roadmap.
• Build and maintain relationships with key stakeholders and decision-makers.
• Regularly engage customers to showcase new offerings, capabilities, accelerators, and innovations.
• Ensure high levels of customer satisfaction and identify risks impacting account gro...