SaaS Client Support Specialist — EdTech Growth

AgileEngine is seeking a Client Support Specialist to provide exceptional support for assessment clients on a higher education SaaS platform. This role requires developing in-depth knowledge of the platform, managing client issues primarily via email and ticketing, and maintaining client records.

The ideal candidate has at least 1+ years of experience in a similar support role, a bachelor’s degree, and strong communication skills. AgileEngine offers a hybrid work environment and numerous professional growth opportunities.