Russian Speaking Customer Advisor (on-site)

This role is only for applicants based in Portugal. International relocation packages and visa sponsorship are strictly unavailable.

Job Overview

Eager to expand your professional horizons within Lisbon's dynamic corporate center? We are hiring engaging Russian-speaking Support Specialists to represent a world-famous social media network. In this role, you will serve as the primary link for the platform's global community, collaborating with a multicultural team to maintain a secure, inviting, and fully operational digital space.

Core Duties

As a Support Specialist, you will protect platform integrity and assist users across the globe:

• User Assistance: Address incoming inquiries regarding account recovery, profile security, and application features from Russian-speaking users via live chat and email.
• Problem Diagnosis: Pinpoint platform glitches, software bugs, and user-end mistake...