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Rooms Controller

Hilton Cincinnati Netherland Plaza

Cincinnati, Ohio, United States Full-time July 02, 2026
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Vacancy Description

The hotel Rooms Controller is responsible for managing room inventory, optimizing room assignments, and maximizing hotel occupancy. They act as the central communication hub between the front desk, housekeeping, and maintenance teams to guarantee a seamless guest experience and handle room requests. Review all arriving reservations and block rooms according to Hhonors status, rate plan or types of requests.

Essential Functions:

  • Possess Ability to establish and maintain effective working relationships with guests and other team members.
  • Able to keep information about incoming groups and guests confidential.
  • Knowledge of ONQR&I is preferred.
  • Ability to handle phone calls, emails, and paperwork all at the same time. Able to work in a fast paced, non-stop work environment.
  • Set up group SRPs in OnQR&I
  • Inputting rooming lists and setting up billing
  • Process advanced deposit payments and absorb unused or forfeited deposits<...

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    Vacancy Details

    Location Cincinnati, Ohio
    Country United States
    Type Full-time
    Category Information and Record Clerks
    Posted July 02, 2026

    About Hilton Cincinnati Netherland Plaza

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    Hilton Cincinnati Netherland Plaza

    Cincinnati, United States

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