Room Service Order Taker - Food and Beverage

Room Service Order Taker - Food & Beverage

Location: Dubai, United Arab Emirates
Industry: Hospitality
Function: Food & Beverage
Job Type: Full-time

Salary: (based on similar local jobs; final offer confirmed by the employer)

Gender: Any
Candidate Nationality: Any

Overview

Focus on handling guest dining calls, accurately recording room service orders, explaining menu options, and coordinating efficient order delivery. This role serves as the primary telephone contact for guests requesting in‑room dining, requiring detailed menu knowledge, clear communication, accurate order entry, professional telephone etiquette, and close coordination with culinary and service teams.

Key Responsibilities

• Answer all room service and food and beverage calls promptly according to service standards.
• Greet guests professionally according to the time of day.
• Confirm the guest's name and use it naturally during...