Road Logistics Customer Care & Operations Specialist - City Zone Express

As a member of the Freight Forwarding team Kuehne+Nagel, you will play a key role in transporting goods, optimizing processes, and fulfilling our customers' promises. By transporting medicines, toys and important machine parts, you are not only delivering goods, you are making small and big moments possible for people all around the world. At Kuehne+Nagel, our contribution counts in more ways than we imagine.

Road Logistics Customer Care & Opportunities Specialist responsibilities

Responsible for managing trucking coordination, custom clearance coordination and DagangTek submission.

How you create impact

• Manage order entry and processing to ensure smooth operation.
• Coordinate with internal teams to ensure timely and accurate delivery of services.
• Track shipments and provide updates to customers.
• Ensure that customer orders meet delivery deadlines, service quality, and regulatory standards.
• Resolve c...