RMA & Product Support Technician

ExcelSense Technologies Corp. is a global leader in the design and manufacturing of maintenance-free self-cleaning cameras and laser platforms for autonomous equipment and remote monitoring in harsh industrial environments.

As we continue accelerating our growth with new product releases and increasing adoption across mining, oil & gas, and autonomous vehicle sectors, we are expanding our technical support and product investigation team.

Role Description

We are seeking a hands‑on, detail‑oriented RMA & Product Support Technician to support our technical support team with incoming product investigations, preliminary troubleshooting, hardware inspections, disassembly, testing, and internal reporting.

This role is ideal for someone who enjoys working with their hands, taking products apart, troubleshooting failures, following structured investigation procedures, and clearly documenting their findings. Strong communication skills, attention to detail, an...