Vacancy Description
Join Ricoh as a Field Support Specialist to drive efficient operations. Oversee copy, mail, and service fulfilment tasks at various Managed Services locations.
As a Field Support Specialist at Ricoh, you will play a vital role in supporting day-to-day operations across client sites. This position includes managing the copy, mailroom functions, and assisting with employee training and operational logistics. Your ability to multitask and maintain professionalism will be crucial for success in this role.
Key Responsibilities:
• Maintain accurate logs for all managed services activities
• Handle the processing of all mailroom functions
• Assist in training and supporting site operations
• Conduct basic troubleshooting of copy and scanning equipment
• Manage front desk duties and customer service activities
Requirements:
• High School Diploma or equivalent experience
• Minimum 1 year of relevant experience in customer service
• Familiarity with office equipm...
As a Field Support Specialist at Ricoh, you will play a vital role in supporting day-to-day operations across client sites. This position includes managing the copy, mailroom functions, and assisting with employee training and operational logistics. Your ability to multitask and maintain professionalism will be crucial for success in this role.
Key Responsibilities:
• Maintain accurate logs for all managed services activities
• Handle the processing of all mailroom functions
• Assist in training and supporting site operations
• Conduct basic troubleshooting of copy and scanning equipment
• Manage front desk duties and customer service activities
Requirements:
• High School Diploma or equivalent experience
• Minimum 1 year of relevant experience in customer service
• Familiarity with office equipm...
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