Retention & Crm Manager

Hey, future Weder!
Por favor, presente su candidatura sin demora si su perfil encaja bien con este puesto, debido al alto nivel de interés.
We're looking for a Retention & CRM Manager to own Weekendesk's retention engine across all markets.
Based in Barcelona, reporting to the CMO. The CRM function is yours to build.
Ready to leave your mark?
The Role
You'll be Weekendesk's first dedicated CRM leader, accountable for repeat revenue, customer lifetime value, and the full lifecycle experience across all countries.
Today the team is one person. Your job is to lead them, grow the function, and make CRM a real growth lever for the business.
KPIs You'll Own
- Repeat booking rate & CLTV
- CRM revenue contribution
- Automation coverage & journey maturity
- Engagement across channels (email, push, SMS, WhatsApp)
What You'll Do
Set the strategy
- Define the CRM & retention vision across all markets
- Own the segmenta...