Retail Store Associate (Investment Brokerage)

As a Retail Store Associate at Moomoo Malaysia, you will play a vital frontline role in delivering exceptional customer service and supporting the day-to‑day operations of our physical experiential stores. You’ll assist in customer onboarding, provide basic product and platform guidance, support in‑store marketing initiatives, and collaborate with internal teams to ensure a seamless client experience. This role is ideal for someone looking to grow in the financial services sector with exposure to retail brokerage and wealth management.

Key Responsibilities

• Assist walk‑in clients with account opening, platform setup, and app guidance
• Handle inquiries and elevate complex cases
• Educate clients on investment tools and platform features
• Support daily operations and compliance checks
• Manage documentation and backend onboarding
• Ensure client data confidentiality
• Help sales team with client acquisition an...