Retail Shift Lead Sainte-Therèse

Join Expert au Travail as a Retail Shift Lead in Sainte-Therèse. Drive team performance while ensuring customers receive outstanding service and support during each shift.
In this pivotal role, you will oversee store operations, inspiring your team toward exceptional service. Your focus will include resolving customer inquiries and maintaining store organization. As a leader, you will motivate staff to reach sales goals and enhance product knowledge through training initiatives.
Key Responsibilities:
• Supervise and motivate a sales associate team
• Assign tasks for efficient store functionality
• Exemplify superior customer service practices
• Handle customer concerns with professionalism
• Support sales by encouraging top-tier team performance
Requirements:
• Minimum two years of retail experience
• Familiarity with POS systems and sales software
• Excellent communication and interpersonal skills
• Strong organizational and time management capabili...