retail operations manager (beauty/skincare)

Our client is a well-established and internationally recognized skincare brand with a strong retail presence across Malaysia. As part of their continued business growth, they are looking for an experienced Retail Operations Manager (Beauty/Skincare) to drive operational excellence, enhance customer experience, and lead the performance of their retail network.

Benefits

• Hybrid working arrangement
• Attractive benefits

Responsibilities

• Lead and oversee the operations of multiple retail stores, ensuring consistent execution of company standards, SOPs, and operational excellence.
• Drive sales performance by analysing retail KPIs, identifying growth opportunities, and implementing action plans to achieve business targets.
• Build high-performing teams and deliver exceptional customer experiences.
• Collaborate with cross-functional teams including Marketing, Merchandising, HR, Training, and Supply Chain t...