Retail Operations Manager at Michaels

Drive operational efficiency at Michaels in St. John's as a Retail Operations Manager. Focus on customer service and robust inventory management for an enhanced shopping experience.

In this critical role, Michaels is hiring an Operations Manager for its St. John's location. You will be responsible for managing SOP compliance and supervising store workload while achieving KPIs. Your leadership will ensure excellent customer service and structured inventory management.

Key Responsibilities:
• Assist in scheduling and executing workload in store
• Manage adherence to SOPs and corporate standards
• Supervise truck unloading and the stocking procedure
• Achieve KPIs and maintain team performance
• Oversee inventory management and shrink safety measures

Requirements:
• Background in retail management leadership
• Ability to stand for long durations
• Skills required for lifting and moving heavy objects
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