Retail Operations Execution and Training (Calgary)

What you'll do

Work collaboratively with Dealers and store staff in pursuit of building a better Customer experience. In‑store training will help develop the store’s processes and execution to continue to improve the brand. Delivering best practices and operational efficiencies to help Dealers and their team grow sales, increase customer count and NPS/CSI.

• Travel primarily throughout Manitoba and Saskatchewan, with some travel across Canada.
• Teach and train store management and team on operations, logistics, receiving product flow, eCommerce and operational best practices.
• Develop the store teams to have confidence in the knowledge and tools shared to support their progress and success.
• Build strong working relationships with dealers to ensure consistent execution in stores across the country.
• Accountably manage selected stores, ensuring communication to all stakeholders is upheld and key milestones and targets are met.