Retail Excellence & Operations Specialist

The Retail Excellence & Operations Specialist ensures the smooth execution of retail operations while driving excellence across sales administration, merchandising, business analysis, Clienteling, and new retail initiatives. This role supports the whole distribution network (Internal Boutique, External Boutiques, Multibrand POS and Ecom), acting as a key interface between local markets, headquarters, and stakeholders to deliver operational efficiency, enhanced client experience, and sustainable business growth.

Managing Sales Administration & Merchandising (30%)

• Be the main point of contact for all stakeholders (HQ, external boutiques, partners) regarding sales tracking, replenishment, and merchandising topics
• Define and manage product allocation and target assortments per door in alignment with business indicators, scarcity guidelines, sales targets, and deadlines
• Manage orders in SAP and Libra, ensuring accurate processing, shipment f...