Retail Agent (Te Rapa)

About the role

As a Customer Champion Representative at One NZ you will be the primary contact for customers’ sales and service needs in our retail store. You will help drive revenue growth while delivering an exceptional customer experience, transforming every in‑store interaction into a sales opportunity.

Responsibilities

• Deliver a high standard of customer experience while maximizing sales opportunities in every interaction
• Achieve and exceed sales targets across consumer and business product lines, including mobile, fixed, accessories, and digital services
• Identify customer opportunities and confidently present our product offerings for both business and consumer customers
• Proactively approach and engage customers, using strong questioning techniques to uncover needs and create compelling value propositions
• Actively diagnose customer requirements and match them with appropriate One NZ pr...