Vacancy Description
Job Description
- Overseeing of the service of the Restaurant.
- Responsible for the smooth running (opening shift & closing shift) of the restaurant.
- Handle guest complaints and feedback to ensure guests satisfaction and continuous improvement in Food Products and services.
- Provide coaching and feedback to staffs.
- Monitor and maintain the operating systems of the outlet.
- Ensure food quality and hygiene standard is maintained.
- Greet and coordinate the seating of guests, and assign guests to tables suitable to the size of each group.
- Recognise the regular guests and highlight to the Chef about the particular guest’s preferences.
- Ensure guests’ requests are not delayed.
- Record and report all food-related complaints to the Chef immediately.
- Ensure team briefings are carried out before each service period.
- Monitor and maintain the operating systems of the outlet. ...
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