Vacancy Description
Duties and Responsibilities
- To oversee overall operations of the restaurant
- To oversee the turnover and drive the revenue of the restaurant, prepare budget and ensure minimal cost and maximal profit, prepare sales and marketing/promotion plans, achieve monthly targets
- To provide/ensure the highest level of excellent and professional service in the restaurant to meet guests needs, expectations and satisfaction and rectified throughout their patron experience
- To handle guest’s queries/complaints in a polite, prompt and professional manner
- To ensure all furniture, lighting, other features and supplies (e.g. beverages, operation equipment, linen, uniforms etc) are adequate, functional, in full and clean working condition
- To provide induction briefing to and train service staff to be professional, knowledgeable to ensure smooth running of the restaurant
- To ensure communication among team members and daily briefings...
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