About the Role
This role is responsible in monitoring and optimising the created planning through Autonomous Scheduler,allocating Tasks that are not automatically scheduled like Periods of Unavailability.
Essential Duties
Ensures availability of manpower by planning or monitoring indirect activities and holiday planningMonitors the automated planning for the field. Ensures that request for service is planned/scheduled in orderto meet customer service level agreements.Works with the field to ensure resource is allocated to accommodate field operational needs.Carries out call dispatch and books off when required and corrects mistakes in visit reporting, ensuring theintegrity of the data.Verifying system allocations to ensure practicality and efficiency, liaising Field Engineers, and Managerswhere necessary.Monitors work to outside suppliers and TPM (Third Party Maintenance) ...