Reservations Specialist - Premier Inn Hub - Dubai

As a Reservations Specialist you will be working in our flagship hotel in the HUB. Passionate about guests service responsible for providing a quality end to end service for all reservations segments, often working with repeat guests and building rapport with them through their bookings. What will I be doing? Working within a team to answer all calls and emails following the brand standards Provide exceptional customer services and effectively and professionally manage all reservations for guests Book and manage reservations through the reservations system Qualify and generate Sales Leads for the sales team to acquire new clients Ensure that the system and booking documentation are accurate and up to date Configure rates in Opera PMS system based Requirements Possess guest service skills and excellent communication skills Detailed & Customer service orientated Ability to work independently and as part of a team Must be able to handle multitude of tasks in an intense, ever changing envi...