Reservations Host-Six Senses The Palm Dubai

Duties and Responsibilities

As Reservation Host, I will assume full responsibility for the efficient operation in the following:

• Process new reservations, update and clean up reservations, process advance deposits, answer reservations inbox emails within 24 hours, process reports (No Shows, ORS Comments, Commission, etc.) and other reservation related duties as assigned.
• Assist in all allocation of rooms.
• Check and handle for special requests and hard blocking rooms as needed.
• Contact guests or travel agents to clarify any discrepancies in preferences or requests before guests’ arrival.
• Track future room availabilities based on reservations.
• Monitor and update internet reservation system in coordinate with respected hosts.
• Assist in determining room rates based on the selling tactics of the resort.
• Assist in the management of the guest history and profile system.
• Ensure all re...