Reservations & Guest Experience Specialist (Flexible Shifts)

RIKAS Hospitality Group seeks a friendly Reservations Agent to manage guest reservations and inquiries via phone, email, WhatsApp, social media, and online booking platforms. You will ensure a smooth, personalized booking experience and support upselling opportunities.

The role requires 1–2 years in reservations or guest relations, familiarity with SevenRooms, and strong English communication. Evening/weekend availability and hospitality focus are essential.